05/06/2025 09:43:02

How AI Agents Will Revolutionize the AI Enterprise

AI isn’t just transforming our tools, but the way we think about tools, from something we merely use to something more akin to a partner; a technology we delegate tasks to and even collaborate with. Indeed, the notion of autonomous AI systems – i.e., systems that can execute tasks, either in support or on behalf of humans, with various degrees of autonomy – is rapidly emerging as a defining design pattern of the era: one or more models (like the Large Action Models I’ve discussed recently) empowered with the ability to leverage external tools, access up-to-date information beyond their training data, and reachable across an organization via APIs, all united by a conversational interface that allows them to interact with users through natural language. And the pace is quickening—by 2028, in fact, Gartner predicts that interactions with agents will account for a full third of all generative AI use within the enterprise.

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